Alterations & PersonalizationUpdated a year ago

Do you offer personalization of your products?

Yes! We offer personalization of our Handwoven Robes, Bath Towels and Hand Towels with embroidery. You can access this feature on each product page by selecting 'yes' on the 'Embroidery' drop down menu.

How long will it take to add embroidery to my purchase?

Embroidery can generally add another week to the fulfilment of your order. We're a small team and are working diligently to offer our customers the best service. 

Do you offer alterations?

We are happy to offer complimentary alterations for cosmetic changes such as garment length and sleeve length. At this time we do not offer structural customizations for ready-made items such as the pant rise or overall fit. 

How long will it take to alter my purchase?

Alterations can add a 2-3 week wait for your order. We're a small team and are working diligently to offer our customers the best service. 

Can I refund or exchange my customized item?

No, all custom made items are final sale. This is a firm policy and we appreciate your understanding.