Repairs & AlterationsUpdated a year ago

We offer lifetime repairs!* 

Because we are committed to helping you get the most out of your Oddbird pieces and minimizing consumption over time, Oddbird proudly offers complimentary lifetime repairs on all of your wearables, so you can buy less and use more! We want you to LIVE in your handmade goodies and we are here to make sure that you can for as long as possible! 

*Repairs are available to customers who have purchased directly from our website (Oddbirdco.com) or our bricks & mortar store in Los Angeles. As we offer wholesale, we will need to see proof of purchase when a repair is requested. Our skilled tailors will need to review your request and respond with next steps. Each repaid is fielded on a case by case basis and based on the repair request or damage done to an item, some repairs may not be possible and at any time our team maintains the right to decline this service. While repairs are complimentary, the customer will need to pay for the cost of shipping the item to our warehouse in Los Angeles and back to their chosen address. 

I'd like to submit an item for repair. 

Email our team with these details below and one of our team members will be in touch! 
Name
Order Number
Item Name
Repair Issue
and please attach any images to show the repair needed.
email to: [email protected]

What kind of complimentary cosmetic alterations can I request?

Cosmetic alterations include hemming and shortening of apparel such as inseam, length of robe/dress, and sleeve shortening. Unfortunately, we are unable to make any structural changes to our pieces or make anything longer. Each alteration request is fielded case by case and in some cases the request made by a customer is unable to be executed without compromising the integrity of the garment. In those instances, our tailor and customer service team will work to find an alternative solution if possible. 

Please note: All altered items are final sale. No exchanges or refunds will be issued.
Email our team with these details below before you buy the garment and one of our team members will be in touch! 
Name
Item Name
Alteration request
email to: [email protected]

Please note: All custom made or sale items are final sale. This is a firm policy and we appreciate your understanding.